Assistant Director, Alumni Engagement

Department:

Alumni Relations & Development

EXS/6

Target hiring range for this position will be between $60,000-$64,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Functional expert responsible for the planning, staffing, and tactical execution of group and/or broad-based relationship management plans, programs and events designed to strategically identify and cultivate alumni in meaningful ways that result in engaged volunteers and donors. Serves as liaison to both the University and Northwestern Alumni Association (NAA).

Reporting to the Senior Associate Director of Alumni Engagement on the NAA Communities team, the Assistant Director of Alumni Engagement will advance the mission of the NAA through the creation, growth, and continued development of alumni groups. This role builds strong relationships with key alumni volunteers to foster opportunities for deeper engagement with Northwestern.

The Assistant Director will manage a portfolio of alumni clubs and Reunion committees. Services include:

• Assist volunteer leaders in achieving annual goals.
• Ensure volunteer leaders are informed of NAA goals and policies and are equipped with necessary resources.
• Cultivate the volunteer pipeline by identifying prospective leaders and providing targeted training, motivation, and recognition.
• Partner with colleagues to connect volunteers to NAA signature programs.

Please note:

Possible work outside of normal business hours, and possible travel throughout the region or country.

• Administers and maintains existing strategic plans.
• Recommends changes and improvements to maximize and ensure efficient use of processes, ultimately leading to a culture of engagement and participation with the University.

• Involves collaboration with internal department partners and with University partners in implementing and expanding existing relationships to accomplish strategic goals.
• Key partnerships:
  • Various Campus Partners (Venues, catering, etc. to plan club and community-related events)
  • ARD partners: NAA teams, Marketing and Communications, Special Events, Regional Development Officers, Reunions, Annual Giving
  • Campus partners:
    Professional school alumni engagement team members

• Manages 1 or more portions of alumni engagement or participation in programming.
• Works with development officers to implement strategies that will maximize participation of donors.
• Develops plans to retain volunteer leaders for additional volunteer positions after terms are served; builds a robust pipeline of potential volunteer leaders throughout the organization.
• Completes associated stewardship responsibilities.

• Assists with volunteer management, including generating reports and lists, coordinating updates, and other scheduled communications.
• Implements leadership training opportunities both in-person and virtually designed to meet the needs of entry level to advanced alumni leaders in locations around the world.
• Travels occasionally throughout the region or country.

• Staff team and Alumni Association events.

• Organizes and executes administrative aspects of production and distribution of constituent communications.
• Includes data manipulation.
• Manages timelines and related expenses.
• Coordinates graphic design and/or scripting.
• Documents results & response levels.
• Responsible for tracking participants & volunteers, recording engagement, and donor interactions in database.
• Assists in the development of dashboards & metrics which provide quantitative analysis of program & event outcomes.

Performs other duties as assigned.

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 2 years development, marketing, sales or the equivalent experience is required.

• Critical Thinking and…