Senior Laboratory Technology Specialist

Senior Laboratory Technology Specialist – UL Research Institutes & UL Standards & Engagement (Evanston, IL)

Support and enhance key laboratory digital systems, including LIMS, ELN and related technologies. Serve as a technical expert and product owner for laboratory platforms, partnering with scientists, operations, and IT to translate workflows into system solutions and drive continuous improvement.

UL Research Institutes and UL Standards & Engagement expand the boundaries of safety science to create a more secure and sustainable world. With over a century of research, we study the unintended consequences of innovation and develop new safety standards that empower manufacturers, policymakers, and the public.

• Administer and manage LIMS, ELN and related lab applications, including user provisioning, license management and system configuration.
• Provide expert support for digital workflows, ingredients, recipes, data structures and processes within laboratory systems.
• Serve as the product owner for laboratory platforms, overseeing upgrades, integrations, roadmaps and vendor partnerships.
• Partner with scientists, operations teams and IT to ensure optimal system performance and strong user support.
• Develop and maintain process maps, data flow diagrams and documentation that define user requirements, automation logic and system dependencies.
• Ensure accurate, timely analytics, dashboards and reporting tools aligned with organizational needs.
• Plan and execute system upgrades, patches, enhancements and integrations with enterprise applications.
• Create and maintain training materials, user guides and onboarding resources.
• Identify, design and implement opportunities for digital process improvement, automation and workflow optimization.
• Uphold data integrity, quality and security standards across all system administration, development and documentation.

• Collaboration across disciplines and geographies to build the global scientific response to today’s challenges.
• Opportunities to work on interesting, impactful projects that push the boundaries of human understanding.
• Targeted development, reward and recognition programs.
• Values of collaboration, respect, integrity and beneficence guide our work.
• Comprehensive medical, dental, vision and life insurance; 401(k) matching up to 5%; additional 4% retirement investment after first year; paid time off (vacation, holiday, sick, volunteer days); flexible working arrangements available.

• Strong knowledge of LIMS, ELN or similar SaaS laboratory applications.
• Experience with digital workflows, data management and process mapping.
• Familiarity with analytics, dashboarding and reporting tools (e.g., Power BI).
• Ability to troubleshoot and resolve technical issues using enterprise ITSM tools.
• Python or other scripting languages is a plus.
• Working knowledge of Microsoft technologies (Azure, Power Automate, SharePoint, Power Platform).
• Excellent communication and documentation skills for both technical and non-technical audiences.
• Collaborative and team‑oriented, fostering discussions between scientists, operations and IT.
• Initiative and capacity to manage multiple priorities in a dynamic environment.
• Commitment to continuous learning and digital enablement of scientific operations.

• Bachelor’s degree in Information Systems, Computer Science, Chemistry, or a related field.
• Minimum 4 years of experience in laboratory, IT or digital systems roles, with direct experience administering LIMS/ELN or SaaS applications preferred.
• Experience supporting laboratory digitalization initiatives or LIMS implementation.

UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research. We conduct rigorous independent research and analyze safety data, convene experts worldwide, and develop standards to guide safe commercialization of evolving technologies. Our organization fosters collaboration across all sectors to drive innovation and improve safety, security and sustainability.

$89,602.01 – $ per year