Senior Laboratory Technology Specialist

Senior Laboratory Technology Specialist – UL Research Institutes & UL Standards & Engagement

Location:

Evanston, IL (Office based).

Overview

We have an exciting opportunity for a Senior Laboratory Technology Specialist at UL Research Institutes and UL Standards & Engagement. This role supports and enhances key laboratory digital systems, including Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN), and related digital technologies, while also serving as a technical expert for the broader laboratory technology ecosystem. You will partner with laboratory scientists, operations, and IT to ensure workflows and data structures are accurately documented and effectively translated into system solutions, leading continuous improvement, integration, and digital transformation initiatives across the organization.

Responsibilities

• Administer and manage LIMS, ELN, and related laboratory applications, including user provisioning, license management, system configuration, and service/incident resolution.
• Provide expert support to users in creating, modifying, and troubleshooting digital workflows, ingredients, recipes, data structures, and processes within laboratory systems.
• Serve as the product owner for laboratory platforms, overseeing upgrades, enhancements, integrations, road maps, and vendor partnerships while staying current on emerging technologies and best practices.
• Partner with laboratory scientists, operations teams, and IT to ensure optimal system performance, seamless integration, and strong user support.
• Develop and maintain process maps, data flow diagrams, and documentation that define user requirements, automation logic, system dependencies, and data standards.
• Ensure system-wide analytics, dashboards, and reporting tools are accurate, timely, and aligned with organizational needs.
• Plan and execute system upgrades, patches, enhancements, and integrations with enterprise applications and data systems.
• Create and maintain training materials, user guides, and onboarding resources to support laboratory staff in adopting and effectively using digital tools.
• Identify, prioritize, design, and implement opportunities for digital process improvement, automation, and workflow optimization across the laboratory ecosystem.
• Uphold data integrity, quality, and security standards across all system administration, development, and documentation activities.
• Perform other duties as directed.

What You’ll Experience Working at UL Research Institutes & UL Standards & Engagement

• People:
  Work with a diverse team of experts respected for their independence and transparency, building a network across disciplines, organizations, and geographies.
• Interesting work:
  Every day is different, pushing the boundaries of human understanding and advancing the public good.
• Grow and achieve:
  Targeted development, reward, and recognition programs.
• Values:
  Collaboration, respect, integrity, and beneficence guide our work, fostering trust and partnerships.
• Total Rewards:
  Bonus compensation based on position level, comprehensive medical, dental, vision, and life insurance, generous 401(k) matching up to 5%, additional 4% retirement contribution after first year, potential flexible work arrangements, paid time off including vacation, holiday, sick, and volunteer days.

Professional Competencies and Personal Attributes

• Strong knowledge and experience in LIMS, ELN, or similar SaaS laboratory applications.
• Strong knowledge of digital workflows, data management, and process mapping.
• Familiarity with analytics, dashboarding, and reporting tools (e.g., Power
  
  BI).
• Ability to troubleshoot and resolve technical issues using enterprise ITSM tools.
• Familiarity with Python or other scripting languages is a plus.
• Working knowledge of Microsoft technologies (Azure, Power Automate, SharePoint, Power Platform).
• Excellent communication and documentation skills across technical and non-technical audiences.
• Collaborative and team-oriented, facilitating discussions between scientists, operations, and IT professionals.
• Demonstrated initiative and ability to manage multiple priorities in a dynamic environment.
• Commitment to continuous learning and digital enablement of scientific operations.

Professional Education And Experience Requirements For

The Role

• Bachelor’s degree in Information Systems, Computer Science, Chemistry, or a related field.
• Minimum 4 years of experience in laboratory, IT, or digital systems roles, with direct experience administering LIMS/ELN or SaaS applications preferred.
• Experience supporting laboratory digitalization initiatives or LIMS implementation.

Salary Range

$89,602.01 – $ per annum (Salary).

Seniority Level

Mid-Senior Level

Employment Type

Full-time

Job Function

Information Technology

Industry

Public Safety

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