Senior Technology Adoption Specialist

Job Description

We have an exciting opportunity for a Senior Technology Adoption Specialist at UL Research Institutes and UL Standards & Engagement, based in our Evanston, IL office.

The Senior Technology Adoption Specialist will be responsible for leading the integration and effective use of advanced technologies across the organization. Will also be responsible for developing and executing strategies for implementing IT tools and capabilities, managing organizational change processes, and delivering training to ensure end‑user proficiency. Working closely with leadership, the specialist provides expertise to enhance business efficiency and productivity through IT adoption and integration into core processes.

At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

As the Senior Technology Adoption Specialist, you will play a key role in the rapid growth of UL as you:

• Develop and implement comprehensive roadmaps to support the adoption of new IT tools and capabilities, including collaboration platforms and artificial intelligence solutions.
• Create and maintain detailed documentation, including user guides, best practices, process flows, and training materials to support technology adoption.
• Design and deliver training programs to educate end users on new technologies and ensure proficiency in their application.
• Conduct site assessments to identify opportunities for adopting new technologies that align with business needs and improve technical literacy.
• Lead organizational change management efforts to support the adoption of new systems while minimizing business disruptions.
• Monitor and evaluate the effectiveness of technology adoption strategies and training programs, adjusting plans based on performance data and feedback.
• Collaborate with stakeholders to gather input, align adoption strategies with business goals, and ensure solutions meet end‑user needs.
• Identify and integrate IT tools into business processes to improve efficiency, streamline operations, and enhance productivity.
• Research and apply industry trends and best practices to continuously improve adoption strategies and training delivery.
• Manage relationships with external vendors and service providers to support the successful implementation of new technologies and training programs.
• Perform other duties as directed.

• People
  :
  Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require.
• Interesting work
  :
  Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.
• Grow and achieve
  :
  We learn, work, and grow together through targeted development, reward, and recognition programs.
• Values
  . Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster the partnerships that enable us to pursue a beneficent future in which we all can thrive.
• Total Rewards
  :
  All employees at UL Research Institutes are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401(k) matching…