Senior Laboratory Technology Specialist

Job Description

We have an exciting opportunity for a Senior Laboratory Technology Specialist at UL Research Institutes and UL Standards & Engagement based in our Evanston, IL office.

The Senior Laboratory Technology Specialist supports and enhances key laboratory digital systems, including Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN), and related digital technologies, while also serving as a technical expert for the broader laboratory technology ecosystem. This role partners with laboratory scientists, operations, and IT to ensure workflows and data structures are accurately documented and effectively translated into system solutions.

Serving as the product owner for laboratory platforms, the Specialist leads continuous improvement, integration, and digital transformation initiatives across the organization.

At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

• Administer and manage LIMS, ELN, and related laboratory applications, including user provisioning, license management, system configuration, and service/incident resolution.
• Provide expert support to users in creating, modifying, and troubleshooting digital workflows, ingredients, recipes, data structures, and processes within laboratory systems.
• Serve as the product owner for laboratory platforms, overseeing upgrades, enhancements, integrations, roadmaps, and vendor partnerships while staying current on emerging technologies and best practices.
• Partner with laboratory scientists, operations teams, and IT to ensure optimal system performance, seamless integration, and strong user support.
• Develop and maintain process maps, data flow diagrams, and documentation that define user requirements, automation logic, system dependencies, and data standards.
• Ensure system-wide analytics, dashboards, and reporting tools are accurate, timely, and aligned with organizational needs.
• Plan and execute system upgrades, patches, enhancements, and integrations with enterprise applications and data systems.
• Create and maintain training materials, user guides, and onboarding resources to support laboratory staff in adopting and effectively using digital tools.
• Identify, prioritize, design, and implement opportunities for digital process improvement, automation, and workflow optimization across the laboratory ecosystem.
• Uphold data integrity, quality, and security standards across all system administration, development, and documentation activities.
• Perform other duties as directed.

• People: Our people make us special. You'll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today's global challenges require.
• Interesting work: Every day is different for us here. We see what's on the horizon and use our expertise to build the foundations of a safer future. You'll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.
• Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.
• Values: Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster the partnerships that enable us to pursue a beneficent future in which we all can thrive.
• Total Rewards: All…