SaaS Technical Support Advocate
Listed on 2026-10-02
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IT/Tech
IT Support, Technical Support, Cloud Computing: Infrastructure & Operations
Medallia is seeking a Technical Support Advocate to deliver advanced frontline technical support for Medallia admins, clients, and partners. You will resolve complex technical challenges, document findings, and collaborate with Professional Services, Product, and Engineering to continuously improve the platform.
Over 6–18 months, you'll build a solid foundation in the Medallia Experience Cloud, then specialize in Platform and Integrations, APIs, webhooks, and developer tools.
We are looking to fill the SaaS Technical Support Advocate position at Medallia in IL, United States.
The position is based in IL, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 62.000 - 82.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the SaaS Technical Support Advocate role in the description above.
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