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Technical Support Specialist, SaaS & Hospitality

Job in Evanston, Cook County, Illinois, 60208, USA
Listing for: Flywire
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Flywire is seeking a Technical Support Specialist to be the first line of contact for hospitality/e-commerce customers. You will triage tickets, answer product questions, and document steps for team handoffs, building technical support skills and delivering high-quality customer communication.

Role focuses on using standard procedures to resolve issues, troubleshooting with logs and tools, and collaborating with Escalations, Engineering, and internal teams to improve the support workflow.

Step into the Technical Support Specialist, SaaS & Hospitality role at Flywire in IL, United States and grow with us.

As a Technical Support Specialist, SaaS & Hospitality, you will play an important part at Flywire in IL, United States.

We invite applications for the Technical Support Specialist, SaaS & Hospitality position located in IL, United States.

The following opportunity is for a Technical Support Specialist, SaaS & Hospitality with Flywire.

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