Retail Assistant Store Manager

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

$20.50-$25.00 per hour

Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second‑hand shopping and selling experience.

• Prior experience in retail management as an Assistant, Department, or Store Manager (1-2 years+)
• Have a good eye for fashion and current trends.
• Must be able to work a minimum of 31 hours per week.
• Must be authorized to work in the United States.

When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future‑you are impacting your own.

• We have clear paths for promotion and several routes you can take as you embark on your second‑hand management journey.
• You’ll learn how to run a second‑hand business–you’ll embody an entrepreneurial spirit—learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.

• A Team Player
  . You are as enthusiastic about the success of others as you are about your own success.
• Authentic
  . You are your unique self!
• Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
• Adaptable
  . You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem‑solve together!
• People‑first
  . You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.
• A Trainer
  . You enjoy explaining how things work and have patience when teaching others.

• Engage
  . You get to meet new people, every day! Lead by example–greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
• Prioritize + Delegate
  . There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well‑oiled machine!
• Be Customer-focused
  . You will guide your team to help customers learn how we work and try selling! Each customer has different needs and it’s up to your team to help them out.
• Be a Mentor and Coach. You’ll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team!
• Be Transparent
  . You will have clear and consistent communication with your manager. Partnership is a cornerstone of our leadership philosophy‑two heads are better than one! We all bring unique perspectives to problem‑solving!
• Have Integrity. You will act with integrity in words and actions‑do the right thing and do it right, even when it’s difficult.
• Be Compassionate
  . You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
• Be Reliable
  . You will show up to work on time and ready to go!
• Be Flexible
  . You understand that needs change and evolve throughout the day‑you know how to support your team and customer as needed.

• Support your physical + mental health
  . We care about our employees’ wellbeing and offer a mental health day in addition to sick PTO.
• Prioritize wellness for all
  . We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!
• Offer additional support for your life outside work. We have an Employee Assistance Program (EAP) that provides FREE mental health, financial, legal, and other life event advisory services for all employees.

• Encourage you to live your best life by taking vacation time!
• Offer you a set schedule with 2 consecutive days off.
• Give…