Seasonal Sales Support Associate; specialty food

Description

Founded in 1957, The Spice House is a purveyor of the finest spices, herbs, blends and extracts. Our customers range from renowned Michelin-star chefs to home cooks everywhere. For over 60 years we have curated our global network of premium growers and distributors in order to offer our customers unrivaled quality and selection. Our goal is to be the trusted resource for fresh flavors and shared culinary experiences in kitchens around the world.

We have been featured in The New York Times, Food & Wine and Bon Appetit and named a favorite by celebrities like Gwyneth Paltrow, Alton Brown and Jesse Tyler Ferguson. We have recently started to grow into the grocery sales channel and can now be found in stores like The Fresh Market, Mariano’s, Costco, and Fresh Thyme.

The Spice House is looking for a Seasonal Sales Support Associate to join our retail team during the holiday PEAK season. This is a hands-on support role focused on helping the store operate efficiently during our busiest time of year. The ideal candidate is dependable, energetic, detail-oriented and comfortable balancing operational responsibilities with customer interactions. They will help keep the store stocked, organized and running smoothly while providing friendly, professional and efficient service to every customer they encounter.

This is a seasonal position supporting our holiday PEAK season from November 1, 2026 through January 3, 2027
, with the potential for continued employment based on business needs and available openings.

• Support Daily Operations: Help the store team maintain an organized, efficient and fully stocked store throughout the PEAK season.
• POS & Order Support: Accurately process customer purchases, enter orders and perform other POS functions while maintaining attention to detail and efficiency.
• Replenishment & Organization: Maintain product levels throughout the sales floor and backstock areas, restock merchandise and keep inventory organized and accessible.
• Shipment & Inventory Support: Assist with receiving, unpacking, organizing and processing shipments while maintaining accurate product placement and inventory organization.
• Opening & Closing Support: Assist with opening and closing procedures, including preparing the store for customers, restocking, cleaning and securing the store.
• Store Cleanliness & Presentation: Maintain clean, organized and visually appealing sales floor, stockroom and customer areas throughout the day.

• Create a Welcoming
  
  Experience:
  
  Warmly welcome customers, remain approachable and assist with customer needs while completing operational responsibilities.
• Connect & Assist: Answer basic product and store questions, provide helpful direction and connect customers with Spice Merchants when additional product expertise or selling assistance is needed.
• Deliver Professional Service: Maintain a positive, attentive and efficient approach with every customer interaction and help ensure the store provides a consistent Spice House experience.
• Stay Customer-Focused: Recognize when customers need assistance and balance operational responsibilities with being available and attentive to the customer.

• Be a Team Player: Work closely with Spice Merchants and store leadership to respond to changing PEAK priorities and help keep the store operating efficiently.
• Take Initiative: Identify tasks that need attention and take action without waiting to be directed, while communicating with store leadership when priorities or customer needs require additional support.
• Maintain Standards: Follow company policies, procedures, safety standards and direction from store leadership while completing responsibilities…