Account Director

What will I be delivering? As an Account Director within our Account Management team, your primary objective is to excel in achieving sales targets for the US market. You will drive growth through account renewals, cross‑selling, and upselling, progressively enhancing the overall value of your account portfolio year after year. In this pivotal role, you will serve as the initial point of contact for clients, utilizing your expertise to analyse their challenges, propose tailored solutions, and adeptly negotiate deals.

Collaboration with our research teams will be instrumental in delivering exceptional client service. Under the guidance of the VP of Account Management, US, you will lead and oversee a dedicated team of Account Managers. Your responsibilities extend to managing your team’s client engagements, formulation of comprehensive account growth strategies, and active participation in the strategic targeting of brands and sectors for marketing campaigns aimed at cultivating new business opportunities.

Strong track record managing a portfolio of at least $7M in business Demonstrated ability to enhance existing client relationships, including upselling and cross‑selling various data products and services. Expertise in scoping out custom research projects and identifying opportunities in this area. Proficiency in engaging with C‑suite executives at client organisations. Experience in supervising and leading a small team Account Managers. Proficient in managing sales pipelines, with expertise in Salesforce or similar CRM systems.

Proven success in owning and growing an existing business with a minimum threshold of $7M. Comprehensive understanding of data products and the ability to identify opportunities for upselling to clients based on their specific needs. Effective client‑facing abilities, coupled with strong presentation skills.

Continuous growth mindset with the ability to hire and train team members, promoting growth within the organisation. Experience in the financial services, non‑profit, academic or telecom industries. Ability to create and promote a strong corporate culture in a fully remote environment.

Up to 20% domestic travel throughout the US.

For roles based in California, New York, Colorado, Massachusetts, or Washington State, the base salary hiring range for this position is $62,500 - 69,000. Compensation offered will be determined by multiple factors including location, job‑related knowledge, skills and experience. Certain roles may be eligible for incentive compensation and additional benefits. All US‑based full‑time employees are eligible for the following benefits:

• Paid vacation
• holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company‑paid life and disability insurance
• Paid parental leave
• 401(k) with company match #LI‑AS1

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. We strive to provide You…