Clinical Case Manager

Benefits

• Employee Assistance Program (EAP)
• Mileage Reimbursement
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Impact Behavioral Health Partners seeks a qualified and experienced Clinical Case Manager to serve as a member of a multidisciplinary team that provides services to residents in Housing Authority of Cook County (HACC) buildings across north suburban Cook County.

This Clinical Case Manager will provide a range of strength‑based, person‑centered services that empower participants to maintain their independence and housing stability. This role will require increased outreach efforts and close collaboration with HACC property managers and Impact’s HACC team to ensure service delivery.

This job is suited for a proactive self‑starter who can learn new things quickly, be responsible with time management, and work independently with limited supervision. Excellent communication skills and organizational skills are needed. Flexibility to adapt to unpredictable situations is essential. Competency with computers is necessary, but this job is meant for a people person who would rather not sit behind a desk all day.

This position reports to the Clinical Supervisor who oversees the HACC program.

The person in this role will be required to spend at least 75% of their time working on site at HACC buildings in north suburban Cook County.

This role will be assigned to work at HACC buildings in Skokie and Niles.

Some meetings and administrative work will be completed via video conferencing.

The ability to work remotely from home may be possible at times but cannot be guaranteed.

Full‑time, 37.5 hours per week.

Flexible scheduling may be available to accommodate employee needs outside of work but cannot be guaranteed.

The person in this role may need to occasionally be available to change their schedule to accommodate participants with special needs or to assure adequate clinical team coverage.

Starts at $45,000 per year.

Performance‑based incentives may be possible.

• Paid Time Off: 25 days of Paid Time Off (PTO), 13 paid holidays, and 2 paid floating holidays each year.
• Health Insurance: HMO or PPO health insurance through Blue Cross Blue Shield is provided at no monthly premium cost to the employee, for plans that do not include a spouse or children.
• Dental and Vision Insurance:
  Dental and/or vision insurance is available at affordable monthly costs.
• Parental Leave:
  Gestational and non‑gestational parents on staff are entitled to 4 weeks of fully paid parental leave to bond with a newborn or newly adopted child of theirs.
• Childbirth‑Related Medical Leave:
  Staff who give birth to a child are entitled to 2 weeks of fully paid leave to help recover from medical issues related to giving birth.
• 401(k):
  Impact will match 401(k) contributions, up to 2% of an employee's salary.
• Mileage Reimbursement:
  Employees are reimbursed 70 cents per mile driven for work‑related purposes, not including commuting to and from home.
• Employee Assistance Program (EAP):
  The EAP provides each employee with up to 5 free counseling sessions per problem, per year, at no cost to the employee.

• Provide direct service to program participants in alignment with the HACC team’s service strategies that are developed for each participant.
• Independently manage a caseload of 25 to 35 individuals that are regularly engaged. Manage check‑ins and outreach for other individuals that are disengaged.
• Manage difficult or emotional situations with participants, respond to participant needs, solicit feedback from participants to improve services, and respond to participant requests for service and assistance.
• Provide a range of services that include but are not limited to case management, resource connection, team‑based case coordination, crisis intervention, skills training in activities of daily living, and discharge planning.
• Assist participants in applying for and maintaining public benefits such as Medicaid, SNAP, Social Security, etc.
• Conduct…