Arrowhead Dental

Company Overview

Arrowhead Dental is a dedicated dental practice committed to providing comprehensive oral healthcare services. Our team values professionalism, patient comfort, and a welcoming environment to ensure optimal dental experiences for our community.

We are seeking a highly organized and proactive Office Manager to oversee daily administrative operations within our dental office. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of office management practices. This role is essential in maintaining efficient workflows, supporting staff, and ensuring exceptional patient service. Additionally, we are seeking an individual that has a growth mindset, is excited to grow the practice and the team.

• Manage front desk operations, including greeting patients, scheduling appointments, and handling patient inquiries with professionalism and courtesy.
• Oversee multi-line phone systems to ensure prompt and effective communication with patients, vendors, and team members.
• Maintain accurate records through data entry, filing, and document proofreading to support administrative functions.
• Utilize software tools such as Quick Books, Microsoft Office, and Google Workspace for billing, bookkeeping, and administrative tasks.
• Coordinate calendar management for the dental team, including scheduling appointments and reminders to optimize daily workflow.
• Provide exceptional customer support by addressing patient concerns promptly and maintaining high standards of phone etiquette.
• Supervise clerical staff and assist with office management duties to foster a productive work environment.
• Ensure compliance with office policies and procedures while maintaining a clean, organized workspace.
• Meet with corporate partners to strategize over key performance indicators.
• Attend any and all training specific to this role.
• Work with Dr.s to increase quality of care and positive patient outcomes.

• Proficiency in Quick Books, Microsoft Office Suite (Word, Excel), and Google Workspace applications.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience with front desk operations, multi-line phone systems, and office management practices.
• Knowledge of clerical tasks such as data entry, filing, proofreading, and calendar management.
• Familiarity with customer service principles, phone etiquette, and administrative procedures within healthcare or dental settings.
• Ability to handle bookkeeping responsibilities using Quick Books or similar accounting software.
• Previous experience in medical or dental receptionist roles is preferred; personal assistant or medical receptionist experience is advantageous.