Accounts Receivable & Billing Specialist

Traylor Bros, Inc. Accounts Receivable & Billing Specialist

Traylor Bros., Inc. is a highly-respected heavy civil construction company working on some of the biggest, most technically challenging bridge, marine, and underground jobs in North America. William

F. Traylor founded Traylor Bros. in 1946, finding success by taking on - and succeeding with - extremely challenging projects. His combination of honesty, courage and innovative abilities are the traits that embody the firm to this day.

Our Mission is to excel at constructing complex infrastructure safer, better, and faster by engaging the entrepreneurial and innovative spirit of our team members and providing a limitless opportunity for personal and professional growth in a close-knit and collaborative organization.

• Safety We are committed to providing a safe work environment. This is always our priority.
• People Our talented team is our greatest asset. We provide opportunity, reward performance, and support a positive and balanced work environment.
• Innovation We have the ability to engineer creative solutions to overcome any obstacle.
• Ethics We are honest and ethical in all our business dealings.
• Communication We encourage open and honest communication throughout our organization.
• Community We add value to our industry and the communities in which we work.

The Accounts Receivable & Billing Specialist is responsible for the accurate and timely execution of day-to-day billing, customer account maintenance, reconciliation, cash application support, and collection activities across Traylor Bros., Inc and related companies. This position supports project teams and customers by ensuring invoices are complete, properly documented, issued promptly, and followed through to collection.

This role is well suited for a dependable, detail-oriented professional who takes ownership of assigned responsibilities, communicates effectively, and is motivated to learn and grow. The successful candidate will follow established procedures while using sound judgment to research issues, resolve discrepancies, and provide exceptional service to both internal and external customers.

• Prepare and process contract billings accurately and timely.
• Prepare and distribute invoices for labor, equipment, reimbursable costs, and other customer billings.
• Review billing support documentation for completeness, accuracy, and compliance with customer and contract requirements.
• Coordinate with project teams and internal departments to obtain required billing information and resolve discrepancies.
• Maintain organized billing records and supporting documentation.
• Assist with customer portal submissions and invoice tracking, where applicable.

• Maintain customer account information and support customer master data updates.
• Reconcile customer accounts and investigate differences among invoices, payments, credits, and customer records.
• Research and resolve routine billing questions, account discrepancies, unapplied cash, and unidentified payments.
• Assist with month-end close activities, account reconciliations, and accounts receivable reporting requirements.
• Maintain accurate records of customer correspondence and account activity.

• Generate and distribute customer statements.
• Monitor assigned accounts receivable balances and proactively follow up on past-due invoices.
• Communicate professionally with customers regarding payment status, billing questions, documentation requests, and collection matters.
• Document collection activities, payment commitments, and unresolved issues and escalated concerns when appropriate.
• Build positive working relationships with customers and project teams to support timely payment and issue resolution.

• Identify opportunities to improve the efficiency, consistency, and accuracy of billing and receivable activities.
• Participate in procedure documentation, cross-training, system testing, and process improvement initiatives.
• Assist with special projects and departmental initiatives as…