Business Analyst II

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Job Description # Business Analyst II* - Basic understanding of SAP components* - Capacity to acquire and execute forecasting and budgeting alignments* - Knowledge in procurement protocols to submit purchase orders and process invoices accurately* - Ability to audit data for compliancy and accuracy of records* - Has basic knowledge of mobile devices and the offered services* - Possesses basic understanding of enterprise network infrastructure* - Basic knowledge of computer technology* - Understands the operational requirements for asset management* - Clear understanding of operational and governance processes and policies* - Familiar with requirements for asset inventory capacities and control* - Utilizes databases to generate reporting and has understanding of the data* - Creation of excel reporting and/or dashboards* - Support, maintain, and report time tracking* - Proficient in utilizing Service Now for ticketing, asset management and report generation* - Develop and contribute to various metrics for trend measurements to improve operational efficiencies* - Comprehends life cycle processes for optimization of of corporate-standard assets* - Some proficiency in software asset management licensing and entilements* - Familiar with licensing types and packaging of software* - Facilitates periodic meetings with internal teams or strategic partners as needed* - Observes compliancy and adherence to SLA’s and other performance metrics* - Recognizes and integrates genuine customer service practices in daily activities* - Adheres to security protocols* - Understands the importance of physical safety* - Cognizant of cybersecurity risks to our environment and the preventative measures to take* - Benchmarking and process improvement to enhance end user services* - Recognizes the value of managed asset operations through standardization and strategic goals.
* - Proficient in written and verbal communications* - Understands requirements for Agile methodology for supporting operating platforms* - Provides consultation to end users as needed* - Technologically intimate with IT industry trends and directions* - Proficient in O365; including ‘Cloud’ services with exposure to MS Teams for chat, sharing and other featured capabilities* - Knowledge of corporate policies and guidelines (Financial, Accounting, Purchasing & Logistics, etc.)
* - Supportive and involved in Emergency Operations events
* • Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
* • Ability to work independently and manage one’s time.
* • Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
* • Ability to apply accounting and mathematical principles to work as needed.
* • Ability to analyze business trends and project future revenues and expenses.
* • Previous experience with computer applications, such as Microsoft Word and Excel;
Enterprise Application experience a plus.
* Bachelor's degree in business management, economics, finance, accounting or relevant field required (OR equivalent work experience )
* ** 2-4 years of experience required in operational services, and/or asset management life cycle of hardware and software supporting end user support processes; including some financial understanding of budgeting and purchasing processes.
*** Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click
* * for more details.
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