Hybrid Escalation Specialist: Complex Customer Resolutions
Job in
Evansville, Vanderburgh County, Indiana, 47725, USA
Listed on 2026-07-16
Listing for:
OneMain Financial
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
One Main Financial is seeking an Escalation Specialist to deliver exceptional service, resolve complex customer issues, and partner with the Executive Office of Customer Care to drive effective resolutions. You will handle high-priority escalations, build rapport with customers and internal partners, and help safeguard customer experience and retention in a hybrid Evansville, IN workplace.
This role requires strong communication, problem-solving skills, and the ability to thrive in a fast-paced
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