Associate Dispatcher

Description

The Associate Dispatcher I supports daily field operations by monitoring, routing, and dispatching work orders to service technicians. This role serves as a critical communication link between customers, customer service representatives, field operations personnel, and leadership teams. The Dispatcher ensures efficient scheduling, workload balancing, and timely response to routine and emergency situations while maintaining a strong focus on customer service and operational excellence.

• Monitor and dispatch non-emergency and operational work orders to field personnel.
• Assign and balance workloads using SAP and mobile dispatching systems.
• Track work order completion and monitor backlog status.
• Coordinate communications between customer service representatives and field technicians.
• Perform customer call-ahead notifications as required.
• Support emergency operations through effective communication and coordination.
• Resolve scheduling conflicts and prioritize critical work activities.
• Serve as a liaison between the company, customers, contractors, and governmental agencies during emergency situations.
• Maintain accurate documentation of dispatch activities and work order status updates.
• Support operational efficiency through proactive communication and workload management.

• SAP, Mobile Data Dispatching System, Work order management, service suite, utility industry expereince, call center environment, GIS, office suite

• SAP,Mobile Data Dispatching System,Work order management,service suite

• Required High School Diploma or GED
• Minimum 1 year of SAP experience OR mobile dispatching system experience
• Minimum 1 year of experience supporting gas distribution operations OR equivalent dispatching experience
• Preferred Utility industry experience
• Experience coordinating field service personnel
• Exposure to emergency operations environments
• Strong customer service background
• Experience working in shift-based operations

Entry Level

This is a Contract position based out of Evansville, IN.

The pay range for this position is $20.00 - $25.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Evansville,IN. Final date to receive applications This position is anticipated to close on Aug 11, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without…