Office​/Call Center

Job Summary

Performs a variety of administrative tasks to support the Sales/Service/Production Departments. Primary telephone contact for all customer interactions including answering calls, setting sales appointments, mailing customers information and following up with customers on a variety of issues. Keeps customer records current and updated. Able to back up Lead Support & Client Support in other departments as needed. Supports the management and The Mission, Vision and Values of Healthy Space Systems LLC.

• Knowledge of customer service principles and practices.
• Skill in operating personal computer and programs such as spreadsheets, database, and word processing software.
• Skill in verbal and written communication.
• Ability to handle a variety of tasks.
• Ability to perform accurate data entry.
• Possess personal traits:
  Cooperation, Customer Service Acumen, Organization of Work, Attention to Detail, Verbal Communication, Tolerance for Stress, Integrity.

High school diploma, some college preferred;
One (1) year experience in customer service, call center or related position; or an equivalent combination of education and experience.

Must be able to see well enough to read reports, data, statistics & information on computer screen. Must be able to hear well enough to communicate on the telephone and in person. Must be able to operate computer & calculator. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. Job involves sitting most of the time with occasional standing or walking.