Mortgage Loan Opener
Listed on 2026-07-20
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Finance & Banking
Loan Servicing, Banking Operations, Financial Compliance
Overview
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional bank committed to social responsibility and investing in our communities through volunteering and charitable giving. We offer competitive compensation, benefits including medical, dental, and vision insurance, 401K, continuing education opportunities, and an employee assistance program. We are an inclusive, values-driven organization that provides opportunities to join a growing, client-focused company.
ResponsibilitiesMortgage Loan Opener role focused on file quality review of submitted files and ordering loan services as required by the loan program and investor(s). Ensure mortgage files and all applicable documents are complete, organized, and accurate to enable quicker loan processing and a positive client experience.
Key Accountabilities
- Order loan services such as flood determination, title, and tax transcripts as required for the loan program and investor(s).
- Ensure flood determination is delivered to borrowers according to internal procedures and Federal Regulations.
- Review and analyze Automated Underwriting Services (AUS) findings.
- Identify and file supporting loan documentation in correct placeholders.
- Accurately complete the file quality checklist.
- Maintain internal service level agreements.
Operational Knowledge and Organizational Skills
- Working knowledge of various loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans.
- Ability to read and analyze AUS findings and accurately apply that information to loan scenarios.
- High attention to detail and the ability to prioritize and function accurately under deadlines.
Communication Skills
- Ability to clearly communicate with internal and external stakeholders.
- Follow internal procedures and job aids.
- Effectively work as part of a team.
- High School graduate or equivalent.
- 1-2 years of previous mortgage experience.
- Experience with Ellie Mae Encompass preferred.
- Exceptional organizational skills with the ability to self-direct, prioritize, and manage changing priorities and deadlines.
- Strong oral and written communication skills; ability to explain complex concepts in simplistic terms.
- Strong attention to detail.
Equal Opportunity
Old National Bank is an equal opportunity employer focused on fostering an inclusive workplace and a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any openings unless an agreement is signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture
We are optimistic, collaborative, inclusive, agile, and ethical. We are Old National Bank. Join our team.
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