IT Business System Analyst

Position Summary

The IT Business Systems Analyst serves as a critical liaison between business stakeholders and technical teams. This role is responsible for analyzing business processes, functions, and procedures to identify, recommend, and support business systems solutions that improve efficiency, scalability, and cost effectiveness. The Analyst translates business requirements into system specifications, supports system design and implementation efforts, and ensures delivered solutions meet multi-organizational objectives.

This position serves all Traylor Construction Group organizations with the primary objective of standardizing practices and solutions where possible for business-critical solutions.

• Business Analysis & Requirements Management

• Analyze existing business processes, workflows, and system usage to identify gaps, inefficiencies, and opportunities for improvement.
• Elicit, document, and validate business, functional, and non-functional requirements through interviews, workshops, and process reviews.
• Develop clear system specifications, use cases, process flows, and requirements documentation to support system selection, configuration, and development.
• Partner with business leaders to define system objectives, success criteria, and measurable outcomes.

• Systems Design & Development Support

• Collaborate with application developers, system architects, and vendors during system design and development activities.
• Contribute to solution design decisions, including software configuration, data structures, reports, dashboards, and user interfaces.
• Ensure proposed solutions align with business needs, technical standards, security requirements, and cost considerations.

• Testing & Quality Assurance

• Develop test strategies, test plans, test scripts, and acceptance criteria based on business requirements.
• Coordinate and execute system, integration, and user acceptance testing (UAT).
• Document defects, track remediation, and validate fixes prior to production deployment.

• Implementation & Deployment

• Coordinate and support system implementations, including data conversion, system configuration, and deployment planning.
• Work closely with application support and infrastructure teams to resolve implementation issues and stabilize systems post go-live.
• Ensure appropriate documentation, controls, and operational readiness prior to production use.

• Stakeholder Engagement & Communication

• Act as a liaison between business users, management, vendors, and technical teams throughout the system lifecycle.
• Facilitate requirements reviews, design walkthroughs, and approval checkpoints to obtain stakeholder sign-off.
• Provide regular status updates, risk identification, and issue escalation as needed.

• Training & Ongoing Support

• Develop user documentation, job aids, and training materials.
• Deliver or coordinate end-user training and knowledge transfer.
• Provide post-implementation support and assist with continuous improvement initiatives.

• Documentation & Governance

• Maintain accurate system documentation, including requirements, configurations, procedures, and change records.
• Ensure changes to systems or processes are properly documented and aligned with governance, security, and compliance standards.

Required:

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent experience.
• 3–7 years of experience as a Business Analyst, Systems Analyst, or similar role supporting enterprise business systems.
• Demonstrated experience gathering requirements, documenting specifications, and supporting system implementations.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills, with the ability to communicate clearly and effectively for both technical and non-technical users including the use of Smart Brevity concepts for clear, direct communication.

Preferred:

• Experience supporting ERP, HRIS, project management, procurement, or other enterprise platforms.
• Experience coordinating user acceptance testing and system deployments.
• Knowledge of data reporting, dashboards, and business intelligence concepts.
• Prior experience in construction, engineering, or asset-intensive industries.

• Business process analysis and improvement
• Requirements elicitation and documentation
• Cross-functional collaboration
• Attention to detail and documentation discipline
• Stakeholder facilitation and consensus-building
• Adaptability in a changing systems environment

Traylor Bros., Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected…