Tech Support Specialist

One Main is hiring Tech Support Specialists to join our One Support team, an internal help desk that provides technical and account support to One Main team members. Candidates should have a strong customer‑service focus and a willingness to learn financial and technical skills. A comprehensive 10‑week training program is provided, offering excellent opportunities for career growth and development.

• Password Administration and Chat Support
• Supporting customer applications, account servicing, and branch balancing
• Basic technical support for desktops, laptops, printers, network infrastructure, iPads, remote access, mobile devices, and email
• Assisting other departments with their responsibilities and business needs

• Strong verbal and written communication skills
• Aptitude for critical thinking and problem solving
• Capability to multitask
• Open minded toward change and a dynamic workplace
• Flexible and adaptable customer service mindset
• High attention to detail
• Ability to work independently and within a team
• HS Diploma or GED

During the 10‑week training course, hours will be 8AM – 5PM. After training, the schedule is:
Mon – Fri shifts: 7AM – 4PM, 8AM – 5PM, 9AM – 6PM, 10AM – 7PM, 11AM – 8PM, 12PM – 9PM. Saturday shift: 7:00AM – 3:30PM (one Saturday per month with a day off).

Evansville, IN – Hybrid

• Health and wellbeing options (medical, prescription, dental, vision, hearing, accident, hospital indemnity, life insurance)
• Up to 4% 401(k) matching
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated), paid sick leave, 11 paid holidays, 4 floating holidays, paid volunteer time (3 days per year), all prorated

One Main Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender identity or expression, genetic information, marital status, military status, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, or any other basis protected by law.