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IT Support Analyst
Job in
Evansville, Vanderburgh County, Indiana, 47725, USA
Listed on 2026-07-08
Listing for:
D-Patrick
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
The primary function of the IT Support Analyst position is to resolve end user support issues and manage those support issues to completion with a customer service attitude. The secondary responsibility is to assist with the administration of the data center and communication equipment including computer repair, M365 administration (primarily Entra and Intune), data backups, email administration, and telecom/network administration (Webex).
Essential Duties & Responsibilities:
Answer Help desk calls and ensure that these calls are quickly addressed and resolved with a high degree of professionalism with a customer focus.
For the support and maintenance of the company’s computing environment including desktops, laptops, peripherals, tablets, and networking equipment to provide the highest level of availability and reliability possible.
Gain expertise in our client cybersecurity systems to support and educate end users
Manage the Help Desk ticketing system to ensure prompt, prioritized response and updated information to users regarding their requests
Assist in helping define standards at the desktop, server, network, and procedural levels.
Maintain an accurate asset inventory
Desktop support
Hardware, software and peripheral installations/configurations and moves/adds/changes
Application support
Small project and problem resolution at server/network level
Documentation/training
Interfaces with all functional areas of the business.
Maintains a safe and clean work area.
Additional responsibilities may be required per the needs of the business
What we offer:
Weekly pay Advancement opportunities
Referral program
General supervision received from Manager, IT Infrastructure and Systems Administrator; additional direction may be provided by other members of management.
Schedule:
Monday to Friday Benefits:
Health insurance
Dental insurance
Vision insurance
Life insurance
Health savings account
Access to a workplace medical clinic
401k w/company match
Paid time off Employee discount
Experience:
IT Support Analyst: 5 years (preferred)
License/Certification:
Driver's license (required)
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