Restoration Supervisor

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Restoration Supervisor SERVPRO®

Join a hands-on, fast-paced environment where your leadership, communication, and project management skills support our mission: making it “Like it never even happened.” We’re seeking a motivated Restoration Supervisor to oversee restoration projects, coach technicians, and ensure exceptional customer service and quality work.

• Project Oversight & Team Management – Coordinate, oversee, and perform restoration processes as scheduled while ensuring quality control
• Project Oversight & Team Management – Manage the customer and client experience to maintain overall project satisfaction
• Project Oversight & Team Management – Communicate clear expectations to restoration technicians and supervise their activities
• Project Oversight & Team Management – Thoroughly document restoration projects to support the services provided
• Project Oversight & Team Management – Manage labor, equipment, and supply usage on assigned projects
• Project Oversight & Team Management – Communicate progress, issues, and important updates with internal team members
• Project Oversight & Team Management – Verify all safety protocols are established and followed for workplace safety
• Project Oversight & Team Management – Perform daily, weekly, and monthly vehicle and equipment maintenance as assigned
• Project Oversight & Team Management – Coach and train restoration technicians
• Project Oversight & Team Management – Other duties as assigned

• Customer Support & Communication – Maintain professional and clear communication with customers, teammates, and stakeholders
• Customer Support & Communication – Support a positive customer experience by ensuring timely updates and accurate project delivery

• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certifications a plus
• Strong leadership, organizational, and communication skills
• Ability to pass a background check (as allowed by law)

• High school diploma or GED required
• Valid driver’s license required

• Ability to lift a minimum of 50 lbs. regularly; up to 100 lbs. with assistance
• Ability to climb ladders, work at ceiling heights, and operate in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push, pull, lift, and carry objects
• Ability to work with or around cleaning agents as needed

• Pay starting at $17–$20/hour based on experience
• Opportunities for overtime pay
• Superior benefits package
• Paid training and professional development
• Career progression opportunities

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchise’s attorney for compliance with federal, state, and local laws.

All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.