Parts Manager

Description

Parts Manager

Reports To:

Branch Manager

The Parts Manager is responsible for the day-to-day operations of the Parts Department in compliance with established policies and procedures. Plans, develops and implements strategies for operational, sales and development to meet organizational business plans. Evaluate both departmental and individual results, and employee performance against objectives while maintaining the highest quality standards of professionalism in serving the customer.

• Establish and maintain practices designed to lead, manage, train, develop, motivate, and recognize employees.
• Ability to conduct meaningful annual employee performance reviews and develop specific, measurable, actionable, realistic, and tangible objectives/goals for all parts department personnel.
• Contribute to the evaluation and development of strategies and performance with all teams.
• Forecast, manage and control sales, gross profit, and expenses. Establish short and long term operating and financial objectives consistent with ownership expectations.
• Plan, develop and implement sales activities for employees.
• Assesses present and future needs, trends, problems, and profit opportunities of the Parts Department.
• Responsible for all applicable credit functions within the Parts Department. Extend credit consistent with the dealership policy.
• Coordinate with other departmental managers to understand all necessary aspects and needs of the operational development, and to ensure they are fully informed of objectives, purposes, and achievements.
• Assess and analyze the competition, market conditions, trends, and profit opportunities within the Dealership's assigned area of responsibility.
• Ensure quality control procedures are followed. Monitor the quality of work and take corrective action where standards are not met.
• Ensure activities meet organizational requirements of ethical behavior, health, safety, legal, and environmental policies and regulations.
• Successful performance in the job duties and responsibilities document.

• Five years parts department experience consisting of counter, lead and or supervisory experience preferred.
• Excellent leadership and communication skills.
• Ability to motivate, coach, develops, and recognize employees with a can-do attitude.
• Strong work ethic and commitment to do whatever it takes to get the job done.
• Understands the principles of marketing, customer service, and administration.

The individual must have basic computer skills of which are to include, knowledge of Parts Catalog software;
Database software;
Microsoft Excel Spreadsheet software and Microsoft Word Processing software.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sufficient manual dexterity to operate standard departmental equipment, for example, operate a
• PC, pallet jack, fort lift, etc.
• Ability to climb ladders, stairs, and walk for long distances
• Operate motor vehicles
• Lift up to 50 pounds.
• Stamina to stand for long periods
• Other duties as required

• Customer Focus - Anticipating, meeting and exceeding customer needs, wants and expectations.
• Personal Accountability - Being answerable for personal actions.
• Leadership - Organizing and influencing people to believe in a vision creating a sense of purpose and direction.
• Time and Priority Management - Prioritizing and completing tasks to deliver desired outcomes within allotted time frames.
• Project Management - Identifying and overseeing all resources, tasks, systems, and people to obtain results.
• Planning and Organizing - Establishing courses of action to ensure that work is completed effectively.
• Decision Making - Analyzing all aspects of a situation to make consistently sound and timely decisions.

• People-Oriented - The job requires building rapport with a wide range of individuals.
• Competitive - The job requires assertiveness and a "will to win" in dealing with highly competitive…