Client Account Manager

Benefits

• Employee discounts
• Health insurance
• Paid time off
• Profit sharing

Company:
Signarama Evansville

Schedule:

Full-time, Monday–Friday 8am-5pm

Signarama Evansville is hiring a Client Account Manager to own and grow a portfolio of existing clients. This is not a cold-calling role and it is not an order-taking position.

You will inherit an established book of business and be expected to expand it—by building relationships, identifying opportunities, and helping clients do more with signage, graphics, and visual communication.

Growth is not optional in this role; it is achieved through proactive account ownership, not pressure tactics.

If you’re energized by turning “we already work with them” into “we’re their go-to partner,” this role is for you.

• Own an Existing Client Portfolio — Take full ownership of a defined group of current clients
• Learn each client’s business, decision-makers, and buying patterns
• Serve as their primary point of contact
• Drive Growth Within Existing Accounts — Proactively identify opportunities to: increase order size; expand product mix; support seasonal or multi-location needs
• Follow up after completed projects to uncover next opportunities when it adds value for the client
• Re-engage dormant or underutilized clients
• Handle Inbound Requests with Intent — Respond promptly to inbound orders from assigned clients
• Ask smart, exploratory questions (not just “what size?”)
• Write accurate, well-scoped quotes and orders
• Balance responsiveness with strategic thinking
• Collaborate Internally — Work closely with production, design, and install teams
• Quote work that fits capacity, timelines, and margin expectations
• Take ownership of projects through completion from a client communication and accountability standpoint

• Not a front-desk or customer service role
• Not pure inbound order processing
• Not cold calling or door-to-door sales
• Not a senior account executive role
• Not a role for someone who prefers reactive work only
• Success is measured by growth, not activity.

• Assigned clients increase their annual spend
• Average order value grows
• Clients rely on you for guidance, not just pricing
• Revenue grows profitably and sustainably

• Experience in sales, account management, or client development
• Strong communication and follow-up skills
• Curiosity about clients’ businesses
• Comfort initiating conversations (not waiting for the phone to ring)
• Organized, accountable, and coachable
• Sign, print, construction, or B2B service experience is a plus—but not required

• Health insurance options
• Paid time off
• Stable schedule (no nights or weekends)
• Supportive, team-oriented environment

Note:

This description reflects the current role and responsibilities and does not imply a guaranteed duration of employment.