Inside Sales and Customer Service

Summary

Job title:

Inside Sales and Customer Service

Department:
Evansville - CED

Consolidated Electrical Distributors (CED) is a private company dedicated to providing quality service in the electrical distribution market. Since its establishment in 1956, CED has become a recognized leader in the electrical industry and now has over 700 locations nationwide. CED Evansville specializes in electrical consumer goods for industrial markets; and, through a uniquely independent business model, has sustained long-term growth.

As an Inside Sales Representative for CED, you will develop relationships with new prospects and maintain relationships with established customers while selling electrical products and professional services. Our Inside Sales Representatives are responsible for handling customer inquiries by using product knowledge, problem solving, and communication skills.

Reports to:

Profit Center Manager

• Communication Proficiency

• Bachelor’s degree in a technical or business discipline, or equivalent experience
• Familiarity with Computers and Microsoft Products
• Experience with Rockwell Automation/Allen Bradley products is a plus

• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-Oriented
• Flexibility
• A “Customer First” Mindset – genuinely driven to help people succeed

This job operates in a professional office and warehouse environment. You’ll use standard office equipment, and occasionally lift/move up to 50 pounds.

No

• Provide outstanding service to new and existing customers (phone, email, and in person)
• Accurately write and manage customer orders, following sales policies
• Maintain and strengthen existing customer relationships
• Proactively meet or exceed monthly sales goals
• Collaborate with outside sales and other departments to serve customer needs
• Offer ideas to improve processes and service
• Follow up on quotes, orders, and materials in a timely manner
• Stay up to date on new products and services we offer

• Profit Sharing

• Insurance
  - Medical, Dental, Vision Care for full-time positions
• Insurance
  - Medical only for part-time positions, 30+ hours/week
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc
• Paid Pregnancy & New Parent Leave

CED is an Equal Opportunity Employer
- Disability | Veteran