Dual-Rate Surveillance Officer

Work Environment

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures, with occasional exposure to outdoor climates.

• Perform specific surveillance duties in accordance with established procedures to protect the integrity of the company's operations, as well as the security and well-being of customers, employees, and company assets.
• Report all illegal and/or unusual activities to the supervisor.
• Operate all surveillance equipment, including but not limited to the network system, monitors, computers, and cameras as assigned. Use of spreadsheets, databases, and word processing programs is required.
• Observe and record all daily casino and land‑based activity using closed circuit television monitors to identify illegal or unusual activities occurring on property.
• Work in partnership with the Security Department to ensure protection of customers, employees, and company funds and assets.
• Prepare and complete all daily activity reports and incident reports as required and directed by Surveillance Management.
• Follow all instructions assigned by Surveillance Management and perform all duties accordingly.
• Safeguard all confidential information and maintain departmental confidentiality.
• Be able to sit in a quiet environment for extended periods of time.
• Have ability to visualize distance, color, depth perception, and adjust focus.
• Have knowledge of Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
• Be able to lift up to 25 lbs and be able to push, pull, grasp, reach, stoop, bend, twist, and climb up and down stairs.
• Be able to work in an environment with secondhand smoke and loud noises.
• Always follow the Company Service Standards model.
• Be available for regularly scheduled work and able to work a variety of hours, holidays, and weekends.
• Implement all approved procedures.
• Provide guidance and procedural training to operators when required.
• Periodically fill the role of a Lead when required.
• Supervise activities related to surveillance of all gaming operations.
• Review and supervise daily activities and reports; prepare shift reports for the Director of Surveillance.
• Provide supervision for designated shift.
• Be able to work in extreme weather conditions.
• Other duties may be assigned at any time.

• 401(k)
• 401(k) matching
• Medical, Dental & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition reimbursement

Hourly $16.00 - $18.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.