Dispatcher, Transportation

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Arrange all emergency field repairs.
• Answer customer calls and review driver schedules to fulfill customer requests.
• Assist the inside sales team as needed.
• Other duties as assigned.
• Daily scheduling of UR drivers and outside haulers with proactive forward planning.
• Manage constant change to the daily schedule to meet customer demands.
• Manage inter‑company transfer hauling.
• Communicate driver schedules and expectations.
• Become expert on dispatch system, supporting applications, and dispatch processes.
• Be a key player in daily branch planning meetings.
• Monitor and perform dispatch metrics.
• Provide excellent service to both external and internal customers.

• High School diploma or equivalent (college degree preferred).
• Valid driver's license with acceptable driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
• Diligent attention to safety.
• Strong ability to multitask in a fast‑paced environment.
• Superior customer service, teamwork, and verbal/written communication skills.
• Keen attention to detail, analytical, and process‑oriented.
• Planner, preparer, problem solver, decision maker.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.