More jobs:
Call Center Manager — Guest Experience & Operations
Job in
Everett, Middlesex County, Massachusetts, 02149, USA
Listed on 2026-07-03
Listing for:
Wynn Resorts
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Wynn Resorts is seeking an Assistant Manager for the Call Center at Encore Boston Harbor. The ideal candidate will oversee room and restaurant reservations, manage call-center operations, and ensure compliance with Encore standards. They will also assist in hiring and training staff, and deliver exceptional customer service.
Applicants should have at least 3 years of call-center experience and leadership skills. A bachelor’s degree in a relevant field is preferred. Salary ranges from $61,000 to $66,000.
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