Poker Dealer SE

About Encore Boston Harbor

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces.

The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

Hourly Pay:$11.00-$11.00

Responsible for accurately dealing poker games in the pit and for the accuracy of fills and credits. Ensures that gaming activity is conducted in accordance with all relevant gaming regulations.

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
• Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
• Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.
• Delivers and maintains a maximum level of service.
• Contributes to company‑wide communication and best practices.
• Assists in providing training opportunities for team members.
• Keeps informed of all new developments within the department.
• Delivers professional service to internal and external guests and team members, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high‑pressure situations.
• Simultaneously executes and maintains dealing poker game, player tracking, bankroll maintenance, and guest service.
• Monitors guest activity while at tables and maintains open communication with supervisors regarding table games activities.
• Ensures compliance with all gaming regulations and house policies and procedures.
• Notifies supervisor of any irregularities in the play and/or transactions during the shift.
• Adheres to appropriate gaming regulations, policies and procedures.
• Provides excellent customer service.
• Works with safety as a priority, and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training.
• Performs any other job‑related duties as assigned.

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

High school degree or equivalent preferred. Hospitality, casino or poker dealing experience preferred. Outstanding organizational and interpersonal skills, as well as excellent attention to detail. Must be able to deal Poker. Additional games a plus.

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required. Ability to write instructions. Ability to effectively present information.

Ability to compute basic mathematical calculations.…