Apprentice Bartender - Catering & Banquets Encore Boston Harbor

About Encore Boston Harbor

Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, an ultra‑premium spa, luxury retail, high‑end dining, and state‑of‑the‑art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single‑phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, the resort includes a six‑acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays, and retail and dining experiences that overlook the Encore Harbor Walk.

The Encore Boston Harbor Apprentice Bartender – Catering & Banquets will be responsible for working with and supporting the primary Bartender in the preparation of beverages and, where appropriate, the service of food items to guests dining at bar counters. This position requires a strong knowledge of beer, wine, champagne, liquor, and the preparation of mixed drinks, as well as an understanding of garnish preparations, health and sanitation standards.

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
• Participates in short‑and long‑term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
• Follows that all applicable internal policies, federal and state laws, rules, regulations and property‑wide controls are enforced within the department.
• Delivers and maintains a maximum level of property‑wide service and satisfaction.
• Contributes to company‑wide communication and best practices.
• Keeps informed of all new developments within the department.
• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high‑pressure situations.
• Assists with the set‑up and breakdown of the bar before and after service.
• Helps to prepare garnish for beverage service.
• Assists with collection and transportation of dirty or soiled glassware.
• Polishes glassware for guest use.
• Cleans and maintains bar equipment and tools.
• Cleans and polishes guest‑facing elements of the bar, including decorative items.
• Delivers beverage service of high standard and in accordance with departmental standards and procedures.
• Where appropriate, assists with service of food to guests dining at bar counters.
• Communicates to his/her superior any difficulties, guest comments and other relevant information.
• Up‑sells and regularly replenishes beverages, abiding by responsible alcohol service regulations.
• Converts guests about alcoholic beverages, advising the types and styles of beverage, taking orders and serving beverage.
• Promotes, sells, makes and presents cocktails.
• Serves coffee and tea hot and in accordance with standard.
• Advises guests on alcoholic beverages.
• Complies with legal provisions of local liquor codes.
• Assesses guest’s intoxication level and takes appropriate action as needed.
• Monitors factors which interfere with the total experience of the guest.
• Maintains stock rotation in refrigerated and dry storage areas.
• Effectively operates the post‑mix syrups bulk dispense system.
• Operates the beer reticulation system.
• Adheres to stock control procedures.
• Professionally handles billing and payment of bills in compliance with established policies and procedures.
• Strictly adheres to established policies and procedures with regard to the handling of payments, credit, house funds and shift hand‑over.
• Works with safety as a priority, and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training.
• Performs any other job‑related duties as assigned.

• Age: 21 years of age or above.
• Gaming and certifications:
  Must obtain and maintain registration or a license issued by the…