Sr. Marketing Manager

Location: Everett, MA, hybrid (2 days per week in office)

Reports to: VP of Life Sciences

20/20 Onsite is a leading provider of mobile and on-site delivery of vision and eye-related testing

and assessment services in support of clinical trials. We serve pharmaceutical clients and trial

participants nationwide through a unique mobile and on-site service delivery platform reaching

participants near where they live or work.

We help sponsors and CROs keep decentralized and hybrid trials on schedule and within protocol

— reducing participant dropout, closing enrollment gaps, and improving data quality by removing

the time and distance barriers that keep patients from completing visits. That operational

reliability, built on deep relationships with pharmaceutical companies, CROs, and trial sites, is

what’s driving the shift toward decentralized and hybrid clinical trials.

We're looking for a hands-on B2B Marketing Manager to own and scale the programs that fill our

pipeline. You will report to the VP of Life Sciences and take end-to-end ownership of demand

generation, content creation, and field marketing. This role is initially an individual contributor

with oversight of marketing agency partners, with a clear growth path as the function scales.

We sell complex, configured services to quality-focused, technical clients operating in a highly

regulated environment, where purchases move through a non-linear process involving multiple

personas. You should have a solid understanding of the clinical research ecosystem and know how

to turn that complexity into campaigns and messaging that generate qualified pipeline- from

new-logo acquisition through land-and-expand growth in existing accounts.

• Own multi-channel demand generation programs (email, paid, organic social, and web) that generate and accelerate marketing-sourced pipeline
• Build and manage lead scoring, nurture sequences, and segmentation in Hub Spot — including modernizing the instance around its new Buying Group functionality — to drive clean handoffs to Sales
• Design and run account-based marketing (ABM) campaigns targeting priority pharma sponsors and CROs
• Extend demand generation beyond new-logo acquisition to land-and-expand — supporting cross-sell, upsell, and follow-on pursuit in existing accounts

• Own marketing reporting end to end; build, maintain and improve dashboards that connect spend and activity to pipeline and revenue
• Track and monitor marketing performance; campaigns, channels, content, events, lead sources, lifecycle stages, attribution, and conversion to know what's working and why
• Present findings and translate data into recommendations that shape marketing and sales decisions, not just document activity

• Partner with Sales throughout the full sales cycle building the materials, messaging, and campaigns that support closing active deals and pursuing follow-on and expansion projects
• Identify and help resolve the points in the sales process where a marketing gap is slowing or blocking a deal
• Manage and serve as day-to-day point of contact for marketing agency partners including briefing, feedback, and approvals to keep work moving

• Develop content that speaks credibly to a clinical research audience; case studies, blog
• Build 20/20 Onsite’s voice in the decentralized and hybrid trial conversation
• Own day-to-day management of company social media channels
• Own the company website strategy, structure, and content as the primary hub for messaging, thought leadership, and lead capture

• Own strategy and execution for industry events, conferences, and webinars — target list,…