Executive Chef Burger Bar Encore Boston Harbor

About Encore Boston Harbor

Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra‑premium spa, luxury retail, high‑end dining, and state‑of‑the‑art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single‑phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six‑acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Responsible for directing the preparation and ordering of all foods in the Burger Bar restaurant, dining room, and kitchen, ensuring that all foods are of the highest quality and that all operations are efficient, effective, and profitable. Works with the Chef de Cuisine to ensure that the menu is properly executed and managed. Oversees performance and strategy of the restaurant, fully accountable for meeting Encore food quality standards and financial goals.

Key responsibilities include assigning tasks and priorities, coordinating resources, developing budgets, controlling operating expenses, and managing staff development and training. Ensures compliance with government health regulations, industrial safety standards, and corporate and departmental policies.

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
• Care about everyone and everything.
• Show never‑ending attention to detail.
• Take responsibility; don’t leave it to others.
• Always strive to be better.
• Implements short‑and long‑term restaurant goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
• Identifies best practices and determines quality and efficiency measures as benchmarks for individual performance.
• Held accountable for departmental performance, and the accuracy, confidentiality, and thoroughness of restaurant policies and procedures; records and reports.
• Oversees the performance of team members under his/her area of responsibility.
• Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and property‑wide controls are enforced.
• Administers departmental operating budget, financial controls, marketing, capital expenditures, and overall outlet initiatives through annual detailed business plan. Responsible for financial planning, forecast, labor, and payroll for areas of responsibility.
• Ensures department delivers and maintains a maximum level of property‑wide service and satisfaction.
• Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate.
• Partner with Front of House management team to facilitate daily pre‑shift meetings with service staff.
• Oversees all hiring, performance management, and employee engagement within the department. Provides training opportunities, mentorship, constructive and positive feedback at all levels. Creates a motivating environment.
• Innovates menu(s) while adhering to outlet concept.
• Monitors and improves consistency of food quality to enhance overall customer experience.
• Organizes and regularly conducts food tastings.
• Actively encourages and supports team members to participate in decision‑making processes to assume responsibility and authority.
• Ensures adequate staffing levels are maintained by proactive (vs. reactive) approach.
• Involves all management team members in decision‑making process to provide broader team with understanding of bigger picture outlet strategy and objectives.
• Keeps informed of all new industry developments relevant to restaurant outlet and broader Food & Beverage department and makes recommendations designed to maximize outlet and company…