Freezer Manager

Position Title:

Freezer Manager

Department:
Freezer

Supervisor:
Assistant Branch Manager/Branch Manager

FLSA:
Non-Exempt

Position Summary:

Responsible for receiving product and ensures that freezers are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions:

* Ensure proper customer service and works to develop relationships with large customers.

* Supervises Assistant Freezer Manager, Freezer Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated.

* Develops schedules, monitors performance and recommends the proper discipline as appropriate.

* Trains employees in job responsibilities and safe operating procedures

* Interviews candidates and recommends for hires.

* Disciplines employees when necessary and recommends terminations.

* Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.

* Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.

* Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.

* Supervises the receiving of all freezer products and ensures that the proper paperwork is completed.

* Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.

* Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.

* Supervises the ordering of freezer products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.

* Makes sure all the employees in the department can work the equipment such as Toledo scale and Dennison label machine.

* Coordinates that the pallets stored in the racks have the proper block and date tags.

* Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.

* Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.

* Assures that trash is removed from floor and properly handled.

* Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.

* Maintains that all signage is correct and that the flyers prices are reflected on the product.

* Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, and space allocation) and creatively merchandises and sets up impulse areas for merchandising.

* Performs additional duties, responsibilities and projects as assigned.

* Performs weekly self audits on the freezer department.

Other Responsibilities:

* Performs other work-related duties as required and assigned.

Education, Experience and

Skills Required:

* Bachelor's Degree, OR

* High School Diploma or GED with at least 4 years experience in customer service, OR

* Any appropriate combination of education and experience.

* Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

* Ability to effectively present information and respond to questions from managers, clients, and general public

* Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

* Effective oral and written communication skills.

* High level of interpersonal skills to handle sensitive and confidential situation and documentation.

* Commitment to company values and strong customer orientation.

* Computer Literacy

Physical Requirements:

* Lift/Carry Abilities (measured for maximum or average load)

* Lift - 50 lbs

* Carry strength (50' or less) - 50 lbs

* Frequent lift/carry (> 12x/hour) - 50 lbs

* Constant lift/carry (> 30x/hr) - 20 lbs

* Physical Aptitudes (rated based on level of skill involved)

* Agility/dynamic balance 80-119%

* Finger dexterity - 80-119%

* Manual dexterity - 80 - 119%

* Posture Tolerance (rated based on frequency or time involved)

* Stand/walk - constantly

* Reach above shoulder level - occasionally

* Twist/turn head - occasionally

* Bend over/stoop - occasionally

* Climb steps/ladder - occasionally

* Kneel/squat - occasionally

Work Environment:

* Requires frequent exposure to cold temperatures

* Equipment in motion (forklifts, electric pallet jacks, scooters)