Office Technician

The City of Everett is accepting applications on an open/competitive basis for the Civil Service examination process for OFFICE TECHNICIAN
. The current vacancy is in the Park and Facilities Department.

Working for City government is personally rewarding for those looking to make an impact at the community level. As an employer, we advocate for employee professional growth and value work‑life balance.

The City of Everett is proud to be an Equal Opportunity Employer, and our goal is to recruit and hire capable and engaged job candidates from a diverse range of backgrounds. We are committed to creating and supporting an inclusive and welcoming environment for all employees.

The City provides excellent benefits, including medical, dental, vision, a retirement pension through Washington State Department of Retirement Systems, and basic life insurance plans. Employees will also accrue vacation, sick, and holidays throughout the calendar year. For more information on benefits for this position, : AFSCME Benefit Guide.

This position works closely with the Recreation Supervisor in the Recreation Information Office. Provides administrative and customer service support for the Parks Department, serving as the primary public contact for department services and facilities. Responds to a high volume of inquiries from residents, community organizations, and stakeholders, addressing concerns, resolving complaints, providing information, and coordinating with department staff to ensure timely and accurate responses.

Processes facility and park rental applications, collects and reconciles payments, prepares permits and supporting documentation for special use requests, and maintains records in accordance with municipal policies and procedures. Supports daily office operations through data entry, records management, scheduling, correspondence, and coordination with internal departments and external partners to ensure efficient delivery of public services.

Perform varied responsible office support work of above average difficulty in various departments throughout the City typically without specific instructions and requiring considerable knowledge of office support functions erally, work in this class is characterized by tasks requiring the operation of computers and the utilization of various software programs, preparing and maintaining spreadsheets and similar computer support activities standard to the area of assignment.

Often the work is performed under deadline situations with infrequent supervision and requires the ability to independently prioritize work. Assignments may require considerable liaison with other employees, departments or agencies and with the general public. Results of work performed impact the accomplishment of the goals and objectives of the assigned work area as well as the accuracy, reliability and acceptability of its processes or services.

Individuals in this class may monitor or train less experienced individuals or employees assigned to a lower classification and may check in-progress and completed work for accuracy. Work guidelines are available in the form of regulations, policies, procedures and instructions. Employees must use considerable initiative and judgment in interpreting or adapting guidelines. Work is reviewed in progress and upon completion for thoroughness, accuracy, timeliness and compliance with regulations, policies and procedures.

Individuals in this class are responsible for maintaining high quality standards in their work.

For a full description of this position, please see the class specification on the City’s website.

• Process transactions involving several steps such as review of documents, determination of procedural compliance, computation or verification of data, fees or payment. Compile, complete and maintain recurrent technical, statistical and financial reports and records.
• Plan, organize and maintain subject matter files which include the classifying, cross‑referencing and indexing of specialized technical subject matter. Maintain various manual or computerized records and files to…