Housing Management Specialist I Job Everett area,Washington USA,Administrative/Clerical

Position: HOUSING MANAGEMENT SPECIALIST I

Starting Salary Range: $51,455 - $64,319 annually ($26.39 - $32.99 per hour), plus benefits

This position will remain open until filled with priority given to applications received by 5:00PM, Thursday, August 20th 2026.

Position Status: Full Time, Non-Exempt, Union

SCOPE OF WORK:

Under general supervision performs a variety of duties pertaining to the day to day operations of Affordable Housing and Authority owned communities. Manages all functions of recertification and interims. Ensures program compliance, stays current with HUD and LIHTC regulations, Fair Housing, and state laws. Responsible to ensure files are ready for internal and external audits.

SCOPE OF WORK:

Under general supervision performs a variety of duties pertaining to the day-to-day operations of Affordable Housing and Authority Owned communities. Manages all functions of recertification and interims. Ensures program compliance, stays current with HUD and LIHTC regulations, Fair Housing, and state laws. Responsible for ensuring files are ready for internal and external audits.

Accountabilities and Distinguishing Features of the Classification:

This is an entry level position. Work is characterized by a variety of well-defined processes and procedures, which cover not only resident issues but also organizational matters relating to property management. Work is performed under the general supervision of a manager who is available to assist with matters outside the guidelines. This position typically consists of a limited volume of units, with the application of one or two closely related programs’ rules and regulations, i.e. LIHTC, PBRA and HOME.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Compliance:

Processes annual and interim review of tenant eligibility; prepares annual review packets; tracks and process for completion with residents; process income and asset verifications as required by program rules and regulations; reviews verifications and calculates annual rent; determines resident rent assessment and enters such in computer system;

Supports resident with Rent Café review process; serves as main contact for Rent Café questions, issues, and resident log in problems; resets passwords as requested;

Input information into computerized systems for information management, storage and retrieval; input and retrieves resident/applicant and owner/property information; input status and other changes;

Maintain files and records pertaining to applicants or residents; compile data from a variety of sources, databases and logs. Ensures files are ready and available for internal and external audits;

Performs peer audits of annual and interim recertifications; provides appropriate feedback regarding the file.

Responsible for retrieving income reports from HUD’s Enterprise Income Verification (EIV) system.

Occupancy:

Receives and reviews applications in computer system applicant portal; answers applicant questions; manages the waiting list; input information into computerized system for information management; input and retrieves applicant information;

Serves as point of contact for residents, applicants, and the general public; answers phones, greets applicants, residents, and visitors; explains process and procedures, answers questions, assists applicants with application process, listens and assists and/or refers residents based on concerns and problems;

Assist with marketing and outreach.

Lease Administration:

Assess and document complaints; initiate appropriate action and/or refer appropriately. Receive inquires and complaints, verification requests, perform research, and provide general information on services, programs, procedures, and regulations, or refer to appropriate person or department. Research and investigate possible fraud;

Respond to Reasonable Accommodation inquiries and requests while following EHA policy and procedures; initiate appropriate action or refer to appropriate person.

Assign and track tenant parking spaces; issue permits and monitor parking area for violations outlined in the property’s policies and procedures; document and log resident vehicle make, model, and license plate information.

Finance:

Process invoices for…