Automotive Service Technician

Automotive Service Technician Position

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with manufacturer standards.
• Accurately diagnose cause of malfunction.
• Complete all work according to the applicable safety requirements.
• Road test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clock procedures.
• Document work performed on repair order and document test procedures/results.
• Use shop supplies and materials in a practical and economical matter.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure the customer's vehicle is returned to them as clean as it was prior to service.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain manufacturer training certifications and pursue ongoing training.

Provide customers (both internal and external) requested parts and accessories in a timely manner. In addition to specifying the correctly needed items, the Parts Counterperson is responsible to solicit additional sales; charges out merchandise using the Dealer Management System, follow-up on special orders, tag, store and process warranty parts, assist in conducting inventory cycle counts and keep inventory area, parts counter and retail area/displays clean and orderly.