Procurement Agent level 2, or ; Supplier Operations and Performance

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is seeking Procurement Agents (Levels 2, 3 or
4) to join the In-Service Supply Chain team located in Everett, WA and Seal Beach, CA.

The ideal candidate will provide strategic and operational supply chain support to both external partners and internal stakeholders. Within BCA, Procurement Agents manage a complex global supplier network that supplies critical components for Boeing’s commercial aircraft. The In-Service Supplier Performance organization specifically focuses on oversight of supplier proprietary parts across all commodities. They interface directly with suppliers and airline customers to enforce product-support contract requirements, strengthen aftermarket supplier support, and increase fleet reliability and operational effectiveness for customers.

This position combines strategic planning with hands‑on execution. The successful candidate will be results‑driven, experienced in managing supplier recoveries, and proactive in identifying process improvements to support the One Boeing Supply Chain vision. Key responsibilities include standard supply chain management tasks, data analysis, forecasting, resolving supply‑demand issues, and other duties as assigned.

At Boeing, you will gain comprehensive exposure to the aerospace manufacturing supply chain, work with leading aviation technologies, and help ensure the safety and reliability of global air travel. Procurement Agents benefit from high organizational visibility and regular opportunities to collaborate with experts across Boeing’s extensive network, site locations, and business units – enabling continuous professional growth, development, and meaningful impact.

• Manage, evaluate, and drive overall supplier performance to meet established expectations
• Monitor and report key supplier performance metrics to execute accountability, support continuous improvement, and facilitate corrective actions
• Provide clear direction and guidance to suppliers; enforcing compliance with contractual and operational requirements
• Prepare, lead, and facilitate recurring structured supplier performance reviews
• Proactively identify and evaluate supplier‑related risks and opportunities; partner with suppliers to develop, implement, and execute successful mitigation and improvement plans
• Collaborate across enterprise supply chain, internal teams, and external partners, leveraging standard methodologies and tools to enhance supplier performance in support of program and customer needs
• Lead root‑cause analysis and manage corrective and preventive actions with suppliers; oversee contested warranty claims and related resolution activities
• Manage airline customer escalations; acting as the primary liaison between operators, suppliers, and internal teams for non‑performance or disputed issues
• Communicate timely, actionable performance‑to‑plan updates to leadership, cross‑functional stakeholders, and customers using clear, concise verbal and written communication
• Develop and sustain strong professional relationships across the supply base, with customers, and among enterprise stakeholders

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

• 1+ years of experience in Procurement and Supply Chain processes
• 1+ years of experience interacting with customers (both internal and external), at all levels, on a one‑on‑one basis and in group settings
• 1+ years of experience with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word
• Must be willing and able to travel domestically and internationally, as needed

• 5 + years of related work experience or an equivalent combination of education and experience
• 5+ years managing supplier quality and delivery performance
• 5+ years…