Lead Process Technician - 2nd Shift, Leo

Position Overview

We are seeking a dynamic and detail-oriented Lead Process Technician to join our fast-paced warehouse environment. The role involves overseeing a team of technicians, coordinating inbound and outbound processes, and ensuring optimal productivity and efficiency. Strong leadership, problem-solving, and process improvement skills are essential to meet service level agreements and maintain high customer satisfaction.

• Mentor, lead and develop a team of technicians with a focus on safety, people, quality, planning and sustainability every day.
• Monitor and report on key performance indicators and service level agreements.
• Facilitate shift handovers and communicate important information to transportation, quality, planners, procurement, and other related departments to resolve problems.
• Provide performance coaching and support to team members.
• Oversee and coordinate inbound and/or outbound processes.
• Ensure compliance with safety protocols and proper equipment usage.
• Monitor and prioritize urgent requests and high-priority tasks.
• Collaborate with your team on process improvements.
• Maintain quality control and accuracy in the warehouse operations.
• Ensure proper inventory management and storage practices.
• Troubleshoot and resolve issues to maintain operational efficiency.

As a Lead Process Technician, you will play a vital role in managing daily warehouse operations, working closely with technicians to ensure smooth operations. Your day involves monitoring inbound and/or outbound processes, coordinating inbound receiving and overseeing order fulfillment, while maintaining service level agreements and quality standards. You will act as a key problem-solver, addressing urgent requests and ensuring proper labor distribution across different areas.

The role requires constant communication with various stakeholders to track performance metrics and implement adjustments to meet operational targets.

• High school diploma or equivalency certificate.
• Experience working with SAP/ERP systems.
• Experience leading a team.
• Ability to lift 50 pounds unassisted.
• Physical ability to perform lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying tasks required for the position.
• Ability to stand up to 10 hours a day.
• Flexibility to work shift assignments, including overtime and weekends, as required in a 24/7 operation environment.

• Experience in an inventory or analytical role.
• General understanding of lean manufacturing.
• Experience with in aerospace, automotive, semiconductor, or electronic manufacturing fields.
• Detail-oriented, organized, and demonstrates a high sense of urgency.

• Export Control Requirement:
  Candidates must be a U.S. citizen or national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum.
• Must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.

The base salary range for this position is 29.00 - 48.00 USD hourly. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, Supplemental life plans, Employee Assistance Program, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

Job : A3154768

Company:
Amazon Kuiper Manufacturing Enterprises LLC