Senior Banker - Everett Financial Center

Job Overview

Bank of America is hiring a Financial Center Representative to serve as the first point of contact for client’s banking needs. The role focuses on building relationships, offering suitable financial solutions, and ensuring exceptional client service.

• Partner with teams to provide client solutions for consumer and small business needs
• Educate and train clients on self‑service technologies
• Leverage resources and processes to optimize the client experience and deliver operational excellence
• Adhere to established processes, laws, and guidelines when opening accounts, maintaining accounts, and offering Digital Assisted Shopping
• Manage client interactions, taking the best action for the bank and clients while complying with regulatory requirements

• Minimum of one year of sales experience in a relationship‑oriented, client‑centric environment
• Highly motivated self‑starter with a strong work ethic and focus on results
• Excellent verbal and written communication skills and confidence engaging all clients
• Strong critical thinking, problem‑solving, and time‑management abilities
• Strong organizational skills, ability to prioritize, and handle multiple tasks simultaneously
• Commissioned notary or ability to obtain a notary commission within a few months of start date (depending on state law)
• Willingness to work weekends and/or extended hours, and possible scheduling at any financial center location within a reasonable distance

• Associate's or Bachelor's degree in business, finance, or related field
• Retail or sales experience in a salary plus incentive environment
• Experience working toward individual and team goals that are routinely met or exceeded
• Experience with financial data, spreadsheets and computer skills, including Microsoft applications
• Knowledge of banking products and services and experience in client management or advisory
• Sales pipeline management, prospecting, referral identification and referral management skills

High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift (United States of America). Hours per week: 40. Pay range: $25.97 - $31.75 hourly, based on experience, education and skill set. The role is eligible for a formulaic incentive plan.

Benefits eligible, including industry‑leading benefits, paid time off, and resources to support health and wellness.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.