Sales Operations Coordinator

Position Title: Sales Operations Coordinator

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected livesof the communities we serve. We offer the fastest home internet in the nation, arefreshingly great customer experience,andaffordableplans that putcustomersin charge.

As ourstate-of-the-artfiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose whatisbest for them,andwesupport employees in implementing new ideasand solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest,human communication.

The Sales Operations Coordinator provides operational, administrative, and project coordination support to leadership and teams, helping ensure the successful execution of business priorities and day-to-day operations. This role manages onboarding activities, reporting, communications, meetings, events, and organizational resources while partnering with cross-functional teams to support business objectives and improve operational efficiency.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Serve as a trusted operational partner to leadership, providing administrative, organizational, and project coordination support to facilitate the successful execution of business priorities and strategic initiatives.
• Manage departmental planning and coordination activities, ensuring key initiatives, deliverables, deadlines, and action items are organized, tracked, and completed within established timelines.
• Partner with cross-functional teams to facilitate communication, information sharing, and issue resolution, helping drive alignment and operational effectiveness across departments.

• Coordinate leadership meetings, business reviews, workshops, All-Hands meetings, and team events, including scheduling, agenda development, meeting materials, logistics, note-taking, and follow-up communication.
• Provide logistical support for meetings, events, and business activities, including venue coordination, travel arrangements, catering, equipment management, and resource planning.

• Support employee onboarding processes, including system access requests, account provisioning, resource distribution, and coordination with cross-functional partners to ensure a seamless new hire experience.
• Administer and maintain team collaboration platforms and resources, ensuring content, permissions, documentation, and organizational information remain accurate and up to date.

• Prepare, maintain, and distribute operational reports, dashboards, and performance metrics, including recurring leadership and supervisor support reporting.
• Develop and maintain business communications, presentations, training materials, and operational documentation that support organizational objectives and employee success.

• Coordinate special programs and organizational initiatives, including leadership podcasts, guest speakers, advisory boards, leadership development programs, and employee activities.

• Performs other duties as required to support the business and evolving organization.

• High school diploma or GED.
• Five (5) or more years of experience in administrative support, sales operations, business operations, project coordination, executive support, or a related operational support role.
• Demonstrated experience coordinating multiple projects,…