Shipping Lead - Manufacturing, Cross-Team & Training

Description

• Master the visual-management tools used to assign and track “ready-to-ship” orders, prioritize work, and manage holds.
• Serve as the main liaison between the office and floor teams, translating daily priorities into actionable tasks aligned with the supervisor/manager’s strategic plan.
• Escalate complex issues to supervisors/managers for validation before moving orders into packaging or shipment phases.
• Coordinate cross‑departmentally with other leads and supervisors to resolve roadblocks and prevent process breakdowns.
• Demonstrate strong multitasking abilities in a fast-paced environment.

• Possess thorough knowledge of packaging standards for parcel, combo, LTL, and FTL shipments.
• Identify and recommend packaging adjustments for special‑needs shipments, such as custom units, high-value items, or oversized loads.
• Partner with supervisors/managers to develop strategies for handling non‑standard shipments.

• Leverage on‑the‑job expertise to train staff across the parcel desk, combo station, and freight packaging areas.
• Stay current on procedural updates from supervisors/managers and effectively disseminate this information to the team.
• Proactively suggest process improvements and identify training needs.

• Acquire comprehensive knowledge of all floor‑level shipping roles.
• Flexibly backfill positions as needed to sustain daily operations and meet departmental goals.

• Minimum 2 years of experience in a comparable shipping or logistics role.
• Forklift certification or demonstrable forklift operation experience.
• Minimum 2 years of experience in a manufacturing setting.
• Strong verbal and written communication skills (email, in‑person, and English proficiency).
• Proficiency with Microsoft Office applications, especially Outlook and Excel.

• $23–$24 per hour

• Monday‑Thursday 7am –4:30pm | Friday 8am–12am

• Health, dental, vision, and life insurance
• 401(k)
• Paid time off
• Opportunities for advancement
• On‑the‑job training
• Employee assistance program (EAP)
• Employee discount program
• Employee referral program