Sr. Technical Program Manager Fusion Saas & Services Enablement
Listed on 2026-08-08
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Business
Change Management, Business Systems & Technology Analysis
The Fusion SaaS Program & Services Enablement Leader is responsible for end-to-end execution of Fluke's most strategic multi-year transformation — the Fusion SaaS program. This role owns program delivery, cross-functional integration, vendor and partner roadmap strategy, and business outcome realization across the full Fusion SaaS portfolio — including Finance, Order Management (OM), Revenue Management, Subscription Management and Software subscriptions, CPQ, Services and Service contracts.
This is a US-based global role, positioned close to the business decision-makers and the Fluke Leadership team to drive speed, alignment, and accountability.
This role is designed with a clear growth path, starting with Fusion SaaS program ownership and SSO, with the expectation of evolving into the Global Fusion ERP Leader as the program scales into 2028 and beyond.
- Own end-to-end program planning and execution across the full Fusion SaaS portfolio — Finance, Order Management, RMCS, Subscription Management, CPQ, and enabling systems. Manage milestones, dependencies, risks, and delivery outcomes across all work streams. Drive the program from crawl (current) through walk and run phases with clear measurable gates.
- Partner with Services and Commercial leaders to deliver scalable systems and workflows supporting service delivery, renewals, billing, entitlements, and lifecycle management.
- Ensure systems support complex service and subscription contracts, revenue recognition, renewals automation, and compliance with financial and legal requirements. Drive RMCS and Subscription Management maturity to reduce revenue leakage, improve billing accuracy, and enable compliant revenue recognition across all channels.
- Own the strategic vendor and partner relationship for the Fusion SaaS ecosystem (Oracle and implementation partners). Drive joint roadmap planning, influence product direction, manage commercial terms, and ensure Fluke extracts maximum value from platform investments across all Fusion modules.
- Act as the integration point across ERP, CRM, Digital, Data, Finance, and Operations for Fusion-related capabilities. Resolve cross-team dependencies across Finance, OM, RMCS, Subscription, CPQ, and Services work streams.
- Actively manage delivery tradeoffs across all Fusion work streams, sequence work based on business value, and elevate conflicts where capacity or priority misalignment exists. Ensure the Fusion portfolio is disciplined, transparent, and outcome driven.
- Define and track business outcomes
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