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Technical Support Customer Service Rep

Channel Partner Growth Specialist

Job in Everett, Snohomish County, Washington, 98213, USA
Listing for: Ziply Fiber
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A local internet service provider is seeking a Channel Partner Specialist to support Agent Channel Managers and their customers. The role involves handling customer escalations, managing billing disputes, and collaborating on service orders. Ideal candidates will have extensive experience in telecommunications, demonstrated customer service skills, and proficiency in Salesforce and Microsoft Office 365. This position is essential for driving customer satisfaction and achieving performance metrics.

Comprehensive benefits are offered including medical, dental, and retirement plans.
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