Club Manager
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-06-03
Listing for:
Planet Fitness
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Job Details
Job Location:
Monument MON - Monument, CO 80132
Position Type:
Full Time
Salary Range: $57,000.00 - $57,000.00 Salary/year
Job Category:
Management
Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Essential Duties and Responsibilities- Recruit, hire, train, schedule and supervise staff.
- Member service oversight making sure all staff is providing a great customer experience at all times.
- Very involved in all front desk related tasks.
- Great/meet potential members and provide gym tour.
- Facilitate member service issues and questions.
- Ensure prompt opening/closing of gym.
- Oversee cleanliness and appearance of gym including taking responsibility for largest section of cleaning daily.
- Process weekly employee payroll.
- Manage marketing efforts. Making sure staff is aware and trained on all the sent out marketing.
- Authorizes expenditures and makes bank deposits daily.
- Prepare all new hire forms and send to appropriate regional manager.
- Backup support for any employee who is out due to illness, etc.
- Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
- Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
- High school diploma
- Prior supervisory experience
- Strong customer service skills
- Strong communication, organizational and leadership skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift up to 50 lbs less than 30% of the time
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