SaaS Billing & Support Specialist
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-09-08
Listing for:
Rippling
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Rippling is hiring a Customer Support specialist focused on billing. You will handle inquiries across multiple entities and regions, invoices, payments, refunds, and related policies, partnering with Product, Finance, Legal, and PEO teams to resolve issues.
You’ll become a product expert, own customer issues end-to-end, respond via email, chat, or video, document interactions in the CRM, and relay customer feedback to drive improvements while staying updated on policy changes and platform
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