WA Training Director

Changing Lives Shaping The Future

WA Training Director – Yearly Salary: $85,000.00. Job Status:
Full Time. Work Base:
Everett, WA.

Benefits we Provide:

• Medical, Vision and Dental Insurance
• Voluntary Short-term and Long-term Disability
• Employee Assistance Program (EAP)
• Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance
• Accrued Paid Time Off
• Unlimited Peer Referral Program
• On-Demand Pay
• Working Advantage employee discount program
• Health Savings Account (HSA)
• Flexible Savings Account (FSA)
• 401(K)
• Capella University Discount

The WA Training Director is responsible for the development, implementation, and oversight of all staff training programs across Supported Living Services (SLS), Vocational Services, and Home Care programs. This role ensures compliance with all applicable Washington State regulations, including requirements set forth by DSHS and ALTSA, while promoting high-quality, person-centered service delivery.

The WA Training Director leads training strategy, curriculum design, and instructional delivery to support Direct Support Professionals (DSPs), Home Care Aides (HCAs), and Job Coaches. This position plays a critical role in maintaining workforce competency, improving service outcomes, and ensuring staff meet certification and continuing education requirements.

This position ensures that all staff are properly trained, compliant, and equipped to deliver safe, high-quality care. The WA Training Director directly supports regulatory compliance, reduces risk, and strengthens workforce performance across programs.

• Develop, prepare, and maintain training curriculum, classroom handouts, instructional materials, aids, manuals, and training videos.
• Create and update training materials to address specific operational issues, regulatory changes, and performance improvement needs.
• Adjust training programs as requirements are updated, modified, or changed.
• Stay current on industry trends, tools, and best practices in staff development and employment training.
• Utilize platforms such as Relias (or similar systems) to maintain up-to-date continuing education (CE) content.

• Conduct New Hire Orientation and Safety Training for all applicable staff.
• Maintain instructor certifications and deliver structured learning courses, including:
  • Home Care Aide (HCA) Training
  • Residential Core Training
  • CPR / First Aid
  • HIV / Bloodborne Pathogens (BBP)
  • Right Response / CPI (Crisis Prevention Institute)
  • Continuing Education (CE) courses
• Facilitate both in-person and virtual training sessions.
• Annually train leadership staff on updated leadership development topics.

• Develop and maintain an annual training schedule for each department.
• Ensure training schedules are accessible to leadership via shared platforms (e.g., Google Drive).
• Coordinate training logistics across multiple programs and locations.

• Ensure compliance with all training requirements set by DSHS, ALTSA, DDA, and applicable governing bodies such as the Washington State Department of Health.
• Maintain all required instructor certifications and approvals.
• Work with DDA and DOH to ensure curriculum and trainers are approved and compliant.
• Support new accreditations and certifications by ensuring curriculum meets approval standards.
• Complete and maintain all required applications, documentation, and records in accordance with contractual obligations.

• Oversee and maintain employee training records and certification compliance.
• Manage and monitor training systems, including Washington Training Tracker.
• Communicate training compliance status to Directors and Supervisors.
• Prepare and distribute training documentation to:
  • Employees (for personal records)
  • Accounting Department (for payroll and billing purposes)
  • Administrative staff (for personnel file compliance)
• Ensure all training records are accurate, complete, and audit-ready.

• Train, supervise, and provide peer coaching to instructors and trainers.
• Assist employees in improving or enhancing job-related skills and competencies.
• Attend supervisor and leadership meetings to identify training needs and gaps.
• Participate in provider and stakeholder meetings when training-related topics are addressed.

• Evaluate training effectiveness through observation, feedback, and surveys.
• Partner with leadership to implement training improvements based on data, audits, and performance trends.
• Ensure training reflects person-centered practices, client rights, and service quality standards.

• Work within the Training Program budget and support cost-effective training solutions.
• Maintain current knowledge of company policies and procedures and develop training as updates occur.
• Ensure alignment between training practices and organizational standards.