P-Field Service Representative – Defense

Overview

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Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support the P-8A Poseidon at Naval Air Station (NAS) Whidbey Island, Washington by helping troubleshoot aircraft and mission system problems.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation.

Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

• Act as resident expert to develop and recommend solutions to a wide variety of technically complex P-8 operational problems
• Work with US Navy Sailors, NATEC, and Navy Fleet Support Team (FST) to troubleshoot 737NG aircraft and P-8 mission-systems issues
• Extract relevant information from Boeing drawings and command media not available to the Customer
• Identify replacement part numbers for items that are not in the Navy supply chain
• Provide on-the-job training to Sailors
• Solicit customer feedback and take action to improve satisfaction with our service offers
• As the P-8 NATEC program's "forward sensor", recognizing and reporting potential customer needs and documenting operational activities are key responsibilities. Although standard working hours are the norm, the position requires a willingness to work flexible hours to support the mission and end user as needed.

• Minimum of 5 years working with 737NG or P-8A aircraft systems
• Minimum of 3 years working with aircraft mission systems
• Minimum of 5 years of flight line maintenance experience
• Current/active United States Passport
• Proficient in Microsoft Office Suite (PowerPoint, Word, Excel)
• At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.

• Currently hold an Airframe & Powerplant (A&P) license
• Understanding of aircraft maintenance and parts manuals & engineering drawings, especially wiring diagrams
• Experience troubleshooting electrical and avionics problems/issues
• Experience working with US Navy Aviation (NAVAIR)
• Experience with the P-3 or P-8 aircraft operations or sustainment
• At least one year of Quality Assurance experience in an aircraft maintenance or production environment
• Ability to work independently without direct oversight

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts,…