Field Service Engineer, Advanc

Responsibilities

• Perform automated calibrations on a range of Keysight RF test and measurement instruments, including network analyzers, signal analyzers, and RF signal generators.
• Serve as the onsite technical expert, maintaining strong, proactive communication with the customer to ensure optimal performance and availability of both customer‑owned and Keysight test equipment assets.
• Align customer expectations with Keysight's service capabilities, ensuring a seamless and high‑quality support experience.
• Diagnose test failures by distinguishing between hardware issues and system‑level software problems, determining whether repair, realignment, or additional troubleshooting is required.
• Execute calibration, adjustment, and verification procedures following product upgrades, modifications, or firmware changes.
• Utilize PC‑based software tools to support calibration workflows, data analysis, and instrument configuration.
• Install and validate software and firmware updates, including full instrument reimaging when required.

• Education & Experience
  • Technical school training, Military PMEL/TMDE background, or equivalent industry experience.
  • Minimum of 4 years of hands‑on experience supporting test and measurement instrumentation.
• Technical Skills
  • Strong understanding of project timelines, goals, and processes, with the ability to complete tasks independently and accurately.
  • Ability to interface effectively between the customer and Keysight teams to resolve complex technical and project‑related challenges.
  • RF/microwave calibration and repair experience up to 50 GHz is highly desirable.
  • Prior experience servicing or calibrating Keysight RF test equipment is a plus.
  • Familiarity with automated calibration software platforms is beneficial.
• Communication & Collaboration
  • Strong verbal and written communication skills for effective interaction with customers, peers, and cross‑functional teams.
• Logistics & Physical Requirements
  • Must reside in the Nashua, NH area or be willing to relocate independently.
  • Ability to lift up to 35 lbs as part of routine job duties.
  • Must be a U.S. citizen.

Pay Range: USD $80,700.00 - USD $ Year

Keysight is an Equal Opportunity Employer.