Proposal Engineer, Customer Service Rep

Pay

Must display Advanced skills in MS Office products and have the ability to learn other company software including Smarteam, Epicor and Indus trios.

Exempt

Moderate travel within the U.S. and abroad may be required to support JAMCO America programs.

• Ability to read and interpret documents such as statutory rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Must demonstrate concern and take actions to meet requirements and high standards of quality of both internal and external customers. Must display courtesy and sensitivity. Manage difficult situations. Meet commitments. Respond promptly to customer needs. Solicit customer feedback to improve service.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk and hear. Specific vision abilities required by this job include close vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

• Medical Coverage
• Dental and Vision Reimbursement
• 401(k) Retirement Savings Plan
• Benefit Conversion at Termination
• Bereavement Leave
• Educational Assistance
• Family and Medical Leave
• Paid Parental Leave (40 hours)
  * Qualifying event after June 15th, 2022
• Flexible Benefit Plan (Flex Spending)
• Holidays
• Jury Duty/Witness Service Leave
• Life Insurance
• Long-Term Disability
• Short-Term Disability
• Pregnancy Leave
• Paid Time Off (PTO)
• Personal Leave
• Wedding Leave
• Wellness Program/Gym Reimbursement
• Pet Insurance