Parking Lot Attendant - Customer Service & Safety

Compensation

$19.00 - $20.50 per hour

Monday – Friday AM and PM shifts available

As a lot attendant, you will greet and help customers in a fast‑paced environment, ensuring vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

• Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
• Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
• Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
• Assist with traffic control during peak hours.

• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
• Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.

• Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.

• Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
• Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.

• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks such as cleaning and clearing debris from parking areas and walkways.
• Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
• Report any equipment malfunctions or maintenance needs for timely repairs.

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

• Compensation Range: $20.00 - $21.00 per hour
• Vacation/Sick for full‑time and part‑time employees
• Holiday for full‑time and part‑time employees
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:  describing the accommodation.